At Sai Surya Seeds, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name
• Phone Number
• Email Address
• Billing & Shipping Address
• Order details
• Payment information (processed securely through third-party payment gateways)

b) Non-Personal Information

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Date and time of access
• Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders
• To provide customer support
• To send order confirmations and updates
• To improve our products and website experience
• To send promotional offers and product updates (only if you opt in)
• To comply with legal obligations

Sai Surya Seeds does not sell, rent, or trade your personal information to third parties.

3. Payment Security

All online payments are processed through secure and trusted payment gateways. Sai Surya Seeds does not store complete debit/credit card details on its servers.

We take reasonable steps to ensure your payment information is handled securely.

4. Cookies

Our website may use cookies and similar tracking technologies to:

• Improve user experience
• Analyse website traffic
• Remember user preferences

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

5. Data Protection & Security

We implement appropriate technical and organisational security measures to protect your personal information from:

• Unauthorized access
• Alteration
• Disclosure
• Loss or misuse

While we strive to use commercially acceptable means to protect your data, no online transmission or storage system is completely secure.

6. Sharing of Information

We may share your information only with:

• Delivery and logistics partners (for order fulfilment)
• Payment processors
• IT service providers supporting our website
• Government authorities, if required by law

All third parties are required to maintain confidentiality and protect your data.

7. Third-Party Links

Our website may contain links to external websites. Sai Surya Seeds is not responsible for the privacy practices, policies, or content of third-party websites.

We encourage users to read the privacy policies of any external sites they visit.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Maintain business records
• Comply with legal and regulatory requirements

10. Changes to This Privacy Policy

Sai Surya Seeds reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with immediate effect.

We encourage you to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Sai Surya Seeds
H. No. 6-169/A/1, Kuntloor (V),
Abdullapurmet (M), R.R. District,
Hyderabad, Telangana – 501505
India

📧 Email: saisuryaseeds123@gmail.com
📞 Phone: +91 93467 06443